What do different order statuses mean?
Enterasource order statuses provide insights into your order's progress:
- Pending: Your order is waiting to be processed.
- Processing: Your order is being handled and could be at various stages of fulfillment.
- Complete: Your order has been shipped and is on its way to you.
- On Hold: There’s an issue with your order. Please initiate a live chat for immediate assistance, which can be found at the bottom right corner of every page on our site, or as a backup, visit our contact page.
- Cancelled: The order has been cancelled. If this is unexpected, please initiate a live chat for support, accessible at the bottom right corner of our site, or check our contact page for more options.
- Closed: This status indicates that your order was returned and the RMA process is complete. For more details, please initiate a live chat, available at the bottom right corner on any page, or for further inquiries, our contact page is also available.
